Australia: Standard 

2-5 Business Days

FREE over $300

$10AUD under $300

Australia: Express

1-2 Business Days


Sydney Metro Only: Same Day Delivery - delivery before 5pm

Same Day  

Starting at $15

(subject to postcode)

Sydney Metro only: 3 hour delivery  Same Day

Starting at $20

(subject to postcode)

Click & Collect: Rosebery

Same Day


New Zealand: Express
(import duties and local taxes may apply at checkout)

2-4 Business Days

FREE over $300

$15AUD under $300

*Metro Areas excluding Adelaide and Perth


We offer 3-hour and same day shipping to customers located in the Sydney metro area, with delivery starting at $15. If your postcode is eligible for same day shipping, the option will appear at checkout with a delivery price based on your location. Sydney same day delivery is available for orders placed before 11am AEDT each business day, excluding weekends and public holidays.

For orders placed after 11am, your delivery will be scheduled for delivery on the next business day. 

Please make sure you are available to receive your package as we cannot leave it unattended. There will be an additional charge for redelivery.

All same day orders are delivered by Rendr. 


If you prefer to pick up from the store, complimentary Click & Collect is available for online purchases from the SIR. Rosebery head office, and our flagship Bondi store. 
If your order is eligible for Click & Collect, this will appear at the checkout when completing your purchase.

Orders placed before 12pm can be picked up on the same day between 2-4pm. If your order is placed after 12pm, it can be picked up the next day. 
You will receive an email when your order is ready for collection. Standard online returns policy applies to orders placed with Click and Collect.


Your order will be dispatched the same business day if placed before 12pm AEST or the next business day if placed after 12pm AEST. During busy periods, promotional events and sales there may be delays on the dispatch of your order.

Orders will be delivered between 8am – 6pm Monday to Friday. Please ensure that someone is available at your delivery address as a signature will be requested upon delivery. If an authorised person is not able to sign for your delivery the driver will leave a card and the delivery will be returned to the nearest collection centre for you to collect.


We do our best to ensure the timely delivery of all orders, please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, your order can arrive outside of the estimated timeframe. For rural areas across Australia there may be further delays to our delivery timeframes. Please contact us at if you would like further information or assistance with delivery timeframes.


You can track your order via our shipping confirmation email or from your online SIR account. If you do not receive your tracking details, please contact our team directly at


If you need to change or cancel your order please contact our team straight away by clicking here.

We unfortunately cannot make any changes or cancel your order once it has been processed by our team, however we will do our best to assist if there has been a mistake.


SIR. offers signature gift wrapping at checkout which can be added to your order for $10 AUD. Wrapping includes a signature SIR. gift box, tissue paper, SIR. sticker wrapped in a ribbon and a personal note can also be added on a handwritten printed SIR. card.

If you require presents to be separately wrapped we require you to place separate orders.


Pre-order items will be processed like a normal order but shipped at a later date. Date will be specified on the product page and you will receive a confirmation once your order has been shipped.

For orders that contain an in-stock item/s your order will be shipped separately so you receive your in-stock item/s straight away. No additional postage charged will be incurred in these circumstances.


We ship orders to New Zealand using DHL International Express. For orders under NZD $1000, SIR will collect 15% GST at checkout on behalf of New Zealand customs. No duties, import transaction fees or GST will be collected with the arrival of your package into New Zealand.

For orders over NZD $1000, duties, any duties or GST will be calculated and collected at checkout so there are no hidden surprises when your parcel arrives.


If you are shipping internationally, please click here to be directed to our international website.

Need help?

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